Can I track loyalty points, punch cards or limited usage per contact?
Yes. Use a custom field of the Number meter type. A meter tracks the usage of something.
- Create a custom field and choose the Number meter type.
- Set the unit, for example haircuts.
- Choose the frequency tracking, such as per week or per month.
- Optionally set a limit, for example four per week or four per month for someone who paid for a set amount.
Meters can be increased or decreased from the workflow builder, so you can build any kind of loyalty tracking, for example counting haircuts and giving a free one after a set number. There are usually several ways to build a loyalty program in Votel. You can ask the AI assistant to build it; it picks one way, and you can refine it by chatting with it.